Shipping & Returns

 

worldwide Shipping by air, typically via Global Logistics.

Once your order is placed, please allow 10 – 14 business days for assembly depending on the doll and an additional 3-7 business days for shipping.  All our dolls are hand made and thoroughly tested for quality before shipping.

When shipped, you will be provided with the Fedex or UPS tracking number.  All packaging is discreet, there are no labels, markings, or logos.

sex doll discreet packaging

Returns

We take product quality extremely seriously, every doll is thoroughly inspected and tested before leaving our studio.

Due to the natural of the product, we do not allow returned or offer refunds for any other reason than a product damaged on arrival.

Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately at support@siliconesexdollstore.com.

Order Cancellations

 

All dolls are custom made to order to the customers specifications and immediately sent for processing once payment as been received, for this reason all customers are allowed only 48 hours in-which it would be possible to cancel an order subject to a 10% cancellation fee depending on the progress of the order. Once 48 hours have passed it is then no longer possible to cancel any order as the doll will be well into production and high costs will be incurred.

We do not offer refunds for any other reason other than a product damaged on arrival. We will need images of the damage to assess the claim before we decide if it has in-fact been damaged during transit.

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